Help Center Posted on March 12, 2013March 12, 2013 by newyorkbanner Help Center New York Banner Stands FAQ – Artwork Knowledge How do I submit multiple artworks for a single New York Banner Stands order? What file types does New York Banner Stands accept? What file specifications does New York Banner Stands recommend for fast processing? Should I include any fonts with my files? Do I need bleed or crop marks for my files? My artwork file contains transparency, will it print ok? What is the difference between raster and vector? Does New York Banner Stands print borders? Rich Black Values What is overprint, and how can it ruin my file? What settings should I create my PDF in Adobe Illustrator? Contour Cut Flag Templates Table Templates New York Banner Stands FAQ – General Knowledge Is New York Banner Stands a trade-only website? Do you color match? Do you print using any Spot or Pantone colors at New York Banner Stands? What size are your grommets? Explanation for next day turnaround service Why do you have a minimum charge per item? Order cancellation Why does it take so long to upload files? What is the recommended font size for my banner or sign to be viewed from a distance? Do you offer hemmed edges? Is there any maintenance or cleaning require? Why is ink chipping off? Should I scale down my artwork? Reprint/Return Policy Order Approval/ Proofing Back Drop Assembly Do you print white? New York Banner Stands FAQ – Artwork Shipping How will you ship my banners and signs? How come you don’t offer shipping on large rigid signs? Can I ship your products on my shipping account? Do you offer same day service? Can I upgrade my shipping? Can I change my order from store pickup to shipping? Does New York Banner Stands offer group shipping? Why is my shipping charge high?